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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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  • 213 replies
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 35692 Views
  • 45 replies
  • 6 kudos

Lasevia and O2

I have been on the phone for over an hour with O2 regarding a company called Lasevia who O2 regardless of the fact that they are openly scamming O2 and GIFF GAFF customers in which O2 are fully aware but have failed to safeguard any of their customer...

Mike4tr by Level 1: Joiner
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  • 13 replies
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Poor 3G / 4G London

Over the past few weeks I have noticed massive issues in my 3G and 4G connections in London (iPhone 6S): Chancery Lane - Have 4G can barely load anything except low bandwidth apps like WhatsappInside Cannon Street - Have 4G and exactly the same issue...

Blaine1 by Level 1: Joiner
  • 3330 Views
  • 10 replies
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O2 Crazy Roaming Charges

I’m fortunate enough to be on holiday in the Seychelles. I realised this is out of the international roaming area for O2 but when I arrived I received a text saying it was £7 per mb!There were no local SIMs at the airport and I had to get the hire ca...

SimonAd by Level 1: Joiner
  • 2513 Views
  • 7 replies
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Unwanted o2 marketing calls

Just wondering why I'm getting called by 01615072862 - which I've discovered is Marketing calls from you, when my contact preferencesin Myo2 are set to contact only by Email and text? This would seem to be a breach of your own Privacy Policy!

Casper1 by Level 1: Joiner
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  • 6 replies
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Moving SIM to new phone

I bought a new phone and moved my existing O2 SIM into it and set the phone up. O2 then texted me a 'Welcome to O2.... ' message followed by a new password message. Why has this happened? I've had to manually reset my account password back to what it...

DaveA by Level 1: Joiner
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  • 2 replies
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Health apps 🍏

Hi everyone, As I saw that yesterday was World Health Day, I thought it might be interesting to gather your thoughts on health apps. You can find an app for so many things, but here are a few different types of health apps I could think of: Nutrition...

EmilieT by Former Staff
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  • 7 replies
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Community - Messages [pm]

Do other members of the Community share my frustration that we have no simple and convenient way of knowing when we have received a message - i.e. a pm?Am I alone in that not only all pms are sent to the e-mail address?Do others agree with me that it...

Mi-Amigo by Level 47: Going Places
  • 4165 Views
  • 31 replies
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What do you look for in a review?

Hey guys, One of the jewels of this Community is the Reviews board, in which we've compiled over a hundred device reviews written by all of you. There are many ways to write a review, and things to spend time on and include in your post. Whether you ...

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EmilieT by Former Staff
  • 1820 Views
  • 7 replies
  • 0 kudos