Discussions & Feedback
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Forum Posts

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 43160 Views
  • 213 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 35133 Views
  • 45 replies
  • 6 kudos

Spam number 0161 507 2862

Had call from above number thinking odd foreign accent this is O2 in Manchester saying how you getting on with your O2 and to go through details I didn't answer when he mentioned my name I didn't reply saying it only take a minute my reply am at work...

Morty57 by Level 1: Joiner
  • 3526 Views
  • 4 replies
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O2 staff compliment

@Marjo@Martin-O2@EmilieTI would just like to say a big big thankyou to John and Tinika at the o2 store in Intu centre Derby. they were both so friendly and nice and we did get to the store 10 minutes before closing however staying later was not an is...

Happy by Level 1: Joiner
  • 1524 Views
  • 4 replies
  • 5 kudos

#O2Surprise

What can I say, other than thank you O2 To explain, I never win anything, so imagine my 'surprise' this morning when a DHL van pulled up outside my house and the driver handed over a parcel.I hadn't ordered anything so I was a bit wary. Thought somet...

Cleoriff by Level 94: Supreme
  • 6155 Views
  • 31 replies
  • 9 kudos

Reward Nominations - March 2019

Hey everyone, Each month we ask the community to nominate piece of forum content that made a great contribution to the community. The focus is on guides, reviews, product testing and walkthroughs! The nominated member then gets a bump in the communit...

Martin-O2 by Former Staff
  • 2529 Views
  • 9 replies
  • 0 kudos

Feedback on good in store service

Yet again I have to praise the staff at the Yeovil quedam store. I parked my car in the public car park went to the O2 store was served immediately and made them aware I knew exactly what I wanted 23 minutes after entering the car park I walked out w...

adamtemp64 by Level 66: Unequalled
  • 2203 Views
  • 7 replies
  • 2 kudos

Web Chat

Worst ever why do they make it so bloody difficult for you and then no real to you ‘Karan’ who I was web chatting with not the shiniest penny in the purse sorry won’t be rushing back for that one hour I can’t get back in my life

Bop1973 by Level 1: Joiner
  • 3249 Views
  • 18 replies
  • 0 kudos

Kudos for "Off Topic"?

I realise that kudos are a way of saying "Thank you" for the support and advice in the main sections of the Community and that "Off Topic" is the fun section.However, in "Off Topic", members have shown support and comfort to each other - as I, myself...

Mi-Amigo by Level 47: Going Places
  • 2720 Views
  • 18 replies
  • 0 kudos

O2 Overpayment Refund - Still waiting after 6 MONTHS

I cancelled my O2 contract back in September 2018 and after endless phone calls to O2 it's taken until March 2019 for someone to realise that I have cancelled my services. Not only have o2 been taking payments from my bank account without my consent ...

Mikes by Level 1: Joiner
  • 2844 Views
  • 7 replies
  • 0 kudos