General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

USA Connection issues

Morning all, Back in December I was due for a renewal on my contract that I originally had with the network EE. However upon having bad customer service in one of their shop i made the choice to move from EE to O2 and expected a similar competitive s...

Positive feedback

Hi i would like to give positive feedback about an o2 employee- how do i do this please?

How much sway do operators have over hardware design?

I am aware that in terms of the phone and smartwatch manufacturers operators are by far their biggest accounts because of course you cannot access an operator's services without the hardware. It does seem though that every phone is going for bigger a...

PAC request by text to be available from Monday

https://news.sky.com/story/how-you-can-switch-your-mobile-phone-provider-more-easily-from-monday-11750602 Instructions in the article, hopefully that includes O2.

Problems at Facebook, Instagram and WhatsApp

I've seen quite a lot of people online blaming their network operator for this issue, it's actually a problem Facebook know about and are working on a fix for! For me it's been about 12 hours now and it still isn't working.... Let's hope there's a fi...

O2 roaming update: 4g etc

HiWhat’s the latest on 4g agreements in Europe - what countries in the EU where 4g is true 4g and not throttled?I’m assuming 3G as part of 02 travel is still throttled? It was in Feb when I used it for 1 day in Thailand ?

Problems with Kudo's on Blogs/Reviews

Hi all, I need some help please and wonder if you would try a test for me? Just recently I am finding myself unable to kudo any post (except the review) when they are moved to the review/blog section.I have mentioned this to management and they are u...

Webpage :-(

Hi, every month I download my bill and get a pdf to save in my Qutebrowser. Except today, I got a .pdf file which was in fact an html file saying"PDF Bill unavailableEBPP_1506: We're sorry, we are unable to display your bill as a PDF in this browser,...

Apple watch

So, I thought I would treat myself to an Apple Watch today to wear when I’m not wearing my Garmin. I ordered to collect from my local O2 store. That’s good I hear you think so why is he telling us this I hear you think, well delivery is in 3 weeks! I...

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Has anyone else noticed on topics page for Discussions and feedback that Featured Topics box is now obscuring across the name of last poster and date? @EmilieT any chance of this being looked at? or is it just me having this problem? Thanks