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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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  • 45 replies
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DHL/CItysprint/UKMail - terrible service STILL

So I ordered my iPhone 11 Pro Max 256gb Space Grey, with a tech21 case yesterday monring. HEadline was next day delivery availalble, or collect in store. I got through to selecting delivery, and found Same Day availalble - chose that, and was given t...

sibod by Level 1: Joiner
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Beware of direct-to-mobile scammers

I've been scammed out of £759. This came to light after receiving what appeared to be a phishing text message from a company called iFitness. The message stated that I’d been charged £3. I decided to err on the side of caution and call O2 customer se...

Adi7 by Level 2: Apprentice
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  • 5 replies
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No data in various places in London

I have always got no dat at East Croydon station, nor the surrounding area. I have to walk a mile or so away to get any. Also no data at Clapham Junction station. Anyone know why?

GodAtum by Level 1: Joiner
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Walthamstow network?

Phone only on one bar most ofthe time and callers can't hear me. Website has been saying a mast is down in E17 for several days now. Anyone know what the situation actually is?

Compliment

I called today to cancel my contact as it was up and upgrade I was originally offered wasn’t a good deal!but after a quick chat the guy matched a deal sky had offered me.He was great, very helpful,answered all my questions and an asset to the busines...

Pulls by Level 1: Joiner
  • 978 Views
  • 3 replies
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Is It Possible ...

... someone could 'bullit point' for me as to how to get O2 community pm's / notifications referred to my phone Xperia L1 ... this used to happen until recently I believe there is a thread about this ... however I can't seem to find itIf some member ...

Anonymous by Not applicable
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A mouth-watering gift

Hello everyone, I just wanted to say a great big thank you to @EmilieT @Martin-O2 and @Marjo for the absolutely amazing present i received in the post today. It was a bad morning for me today. It is one year since I lost my long time companion. As so...

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Seahorse by Level 4: Observant
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  • 11 replies
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What phone

Which phone is better for my son iPhone XR or 11?

SH1 by Level 1: Joiner
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  • 3 replies
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Calls from congo

Today a new number being a nuisance+243971563727Cingo kinshasaCalled 4 times past hourWe had this beforeSo letting you know it might be starting again

Heatherk by Level 2: Apprentice
  • 2954 Views
  • 7 replies
  • 3 kudos