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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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New look Community forum

Well that was a mild shock this morning when I logged into the forum. Its all a bit different! Just finding my way around it but I do have just one comment. It does not seem as simple as it used to be to see the latest posts you have to dig around a ...

jezza1234 by Level 12: Nimble
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What is the latest on Delivery Reports?

Hi All Very happy O2 PAYG customer who just ported number across, I have had my number for a lot of years and moved through a lot of networks, the village I live in just built nice new mast so I enjoy FULL indoor coverage. The only thing on O2 is why...

AztecUK by Level 3: Thinker
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Huawei and o2

With the ongoing trouble that everyone is having with Donald trump and Huawei and my new £700 phone now being worth £75 from o2 trade in, will o2 be giving everyone new phones? Or paying off our contracts? I feel like I'm getting scammed by o2 as the...

Aaron2 by Level 1: Joiner
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VoIP - will this ever come back?

I'm feeling green with envy that Voda customers can both make and receive calls through their Alexa devices. It's honestly enough to swing my upcoming contract renewal, with Tu and Ask gone. I know this is a customer forum, but if anyone from o2 is r...

a_hcir by Level 5: Ponderer
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Apple Watch 4

Who else agrees with me that this is an insane move by o2, to not provide a service for the Apple Watch series 4?I have five contracts out with o2, all on a twenty-four month basis, consisting of an iPhone X, a Samsung galaxy S9, a WiFi box, and two ...

Franklinz by Level 1: Joiner
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Apple Watch new series 4

So once again O2 has been left behind now with Vodafone and EE able to use the new iWatch I think it’s time to jump ship as it’s clear now that O2 can not keep up with the tech!Good job I bought my current iPhone out right so I am NOT locked to you.W...

Apple Watch?

I’m a little shocked to see that O2 aren’t selling The Apple Watch 4 or attempting a monthly plan like EE and Vodaphone. I wouldn’t even care if it had sim connectivity, this is weird. Any ideas? Thanks

Jellieman by Level 1: Joiner
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Network Status Alerts

Just had a multi-day O2 equipment upgrade in the cell that covers my home and workplace, resulting in temporary degradation of signal level (non-existent to 2 bars). No complaints here, these things need to be done.... However, thanks to https://stat...

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sorry a phone mast in this area isn't working

the mast that is im using is 10 miles away from my location and its been down since last week and i find it funny that im not connecting to any masts in my area and ive been told its a vodafone area not o2

paddyguy by Level 4: Observant
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