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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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O2 Virgin

Just seen on the news O2 + Virgin merger approved.Thoughts?Story here:https://www.bloomberg.com/amp/news/articles/20**Personal info**/virgin-media-o2-will-combine-to-create-u-k-telecom-heavyweight#click=https://t.co/GpTsP7uIeD

Fergy93 by Level 1: Joiner
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Delivery

Just ordered 2 expensive IPhones and told would be delivered today between 15.09 and 16.09. I asked who the courier would be and was told it was DHL. I have had many problems with them from other suppliers. Guess what. First told delivery would be la...

MrUnHappy by Level 1: Joiner
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rubbish customer service

Hi, I'd like to know why a communicatiosn company like O2 cant answer the phone and actually SPEAK to clients? The worst example of 'take the money and run' that there is. Charlatans!! [personal details removed]

Motorola razr case

Anyone know where I can purchase a case for the latest razr 5g phone which came out last week. Apparently the 2019 version doesn't fit. Thanks gill

Gill14 by Level 1: Joiner
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Apple Watch series 6 stainless steel

Hi just a quick question.Anybody ordered the stainless steel edition, have you received your order? How long did it take? Knowing there’s upto a 6 week delay just wondering if received quicker.Cheers for your time.

Cragzh by Level 1: Joiner
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Swindon SN25 area

Anyone have any idea what has been going on in SN25 Swindon area since 23 September 2020? There was work on a mast at SN26 8DZ that should have started on 22 September (text notification 18 September). However, I have been unable to make and receive ...

Chrish563 by Level 1: Joiner
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Text message re direct debit

Just had a phishing text from 447946222049 claiming to be O2 and wanting my bank details The website given was [link removed] Searched on this and discovered it is a phishing site! Don't get caught out folks Anne

Miss_Lunn by Level 1: Joiner
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02UK TEXT SCAM?

NEW SCAM. Text from 02 asking you to score service in your area. DO NOT REPLY IT WILL COST YOU MONEY. It's NOT 02

Anonymous by Not applicable
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A Network to rely on

I moved over a year ago, I really like PAYG! I still think the £10 a month PAYG deal is awesome! I told my uncle about it who sadly just signed new 18 month contract with a different network! He does get Network Branded handset but pays more and gets...

AztecUK by Level 3: Thinker
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