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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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  • 45 replies
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Getting a PAC code

Hi, Recently I had extreme difficulty in receiving a pac code from 02, I requested a pac code over the phone and they firstly said I would receive it within 24 hours but when I didn't i called again and they said i would get it within 48 hours. Four ...

Nym by Level 1: Joiner
  • 750 Views
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Galaxy buds

which Galaxy Buds are the best out now, I had 1st gen 1's that went for repair 8months ago not to been seen again & am looking to replace them

Credit Referral Team

Hi, I have emailed the credit referral team and had no response. It is to do with me getting a mortage and old fraudulent activity back in 2015 has been pulled up on my credit check. I believed this was sorted back in 2015 as i have had another morta...

JackM by Level 1: Joiner
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Fraudulent call

I just want to highlight how easy it is to be fooled by these scammers.I had dozed off when my mobile went off, so was half asleep when I answered.The person claimed to be from O2 customer relations, and said that with the Covid situation, they were ...

Charity

Hi there,Completely random what does o2 do for non profit charities?Thanks

Anonlet by Level 1: Joiner
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  • 1 replies
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Forum down again?

Just putting this up in case others are having problems... but can read topics...The forum was offline for me (Midlands based) for 3 hours this morning 7am -10am. I could actually see that some members who live in the North were able to log on...Happ...

Cleoriff by Level 94: Supreme
  • 14425 Views
  • 191 replies
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iPhone X like new - NOT

Hello, I got an iPhone X - alledgedly like new.It had quite a lot of scratches and scuffs on the screen and body, which whilst I appreciate it is not brand new, was quite disappointing for what I am paying for it.After transferring from my old iPhone...

Charlie51 by Level 1: Joiner
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O2 Academy.

Does anyone know the o2 Academy reopen if the one in Boscombe will reopen again or has that one permanently closed down?

Luke30 by Level 7: Part Timer
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  • 4 replies
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