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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 43446 Views
  • 213 replies
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 35368 Views
  • 45 replies
  • 6 kudos

Phone number spoofed

my friends have been telling me that they have missed calls from me. Those calls are not in my call log.I changed my number to end the issue. Only to have a friend asking 1 month later if I called them.I cannot keep changing number not only will O2 c...

Guide Update Request: Conference Calling Hints and Tips - Avoiding Call Charges

Looks like we've lost the "Skype" icon in this guide - any chance the guide could be edited and the new Skype Icon dropped into place, please, @Martin-O2 or @TheresaV or @LukasB ? Conference Calling Hints and Tips - Avoiding Call Charges https://comm...

2021-08-08 12_33_53-Brand Guidelines - Skype.png
pgn by Level 77: Grand Master
  • 3612 Views
  • 6 replies
  • 1 kudos

Galaxy 4 watch and o2

Hi, so was tbinking of getting a Samsung Galaxy 4 watch from Samsung £409 for watch with 4 g rang o2 to ask if i can share my data that i have on my phone with watch and told no must take out another contract for £5 per month. Think this is unfair as...

Phil5092 by Level 1: Joiner
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  • 3 replies
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Support in app or lack of!

Is anyone else finding the support they are receiving in app, over the phone or via email a total waste of time? send something you didn’t order and then expect you to pay special delivery to get it back. they call and you can’t understand everything...

O2 Live Chat

heyho,I'm searching for the o2 live chat so that a personal agent can give me some help.Thanks a lotbest regards

Anonymous by Not applicable
  • 171282 Views
  • 17 replies
  • 3 kudos

Bolt on data

In June I bought an extra 12 gb of data believing that ‘you can use remaining data next month’ meant it would roll over, unlike the data in my monthly package. I went on my August holiday believing I had up to 17 gb to use and my o2 app said I had mo...

mur82 by Level 1: Joiner
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  • 2 replies
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Really Poor Quality Signal Voice/Data

Why for the past 12 months and more do we have such poor phone and data problems at Primrose Valley Haven site! Please send O2 a message regarding this if you are having the same issues otherwise it will never get sorted out! Now looking at other mob...

Roger1250 by Level 1: Joiner
  • 500 Views
  • 1 replies
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o2

P.s. prior post forgot to mention was told by shop worker they weren't even recruiting new gurus..is this true? another shop worker also said guru service wasn't going downhill just more people using it..to which I pointed out the actual fact was not...

Cabc by Level 1: Joiner
  • 416 Views
  • 0 replies
  • 0 kudos