Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
@Martin-O2 @LukasB @TheresaV When I joined this forum in 2013 we had a forum filter which I understood was to stop swear words being posted. Such as the F word and the C word. Fair enough. Then we supposedly developed the filter so it removed email a...
I have been contacted today by "David" claiming to be O2 on 01235 300023. He wanted to offer a 30% discount on my sim deal. This is the 2nd time in a few weeks. Last time they wanted to confirm personal details prior to discussing. This time he wante...
I would like to express my absolute disgust at how I have been dealt with by customer service team!! I have been waiting for a £30 refund since 27th Decemeber which was an upfront device fee, have been on chat numerous times to be told to call and sp...
For my o2
When I use my tablet (Android 12) to post a message in PORTRAIT mode there is no "Preview" button. If I use it in LANDSCAPE mode or request the DESKTOP SITE then the "Preview" button appears in the top right of the text input. I know the site has bee...
Please 02 gurus tell me how when I ring up and close my account that you can stick [censored potentially offensive language removed by mod] charge me for something I no longer own, FOR A SECOND TIME. your company is [censored potentially offensive la...
I topped my autistic daughters phone on the 10th Jan with £30 for the big bundle. We received a text to say it was done. Somehow something happened and it changed to a £20 bundle after I bought the £30 one. She's had no calls, data or texts as its sa...
Hi, I have had 2 emails from o2wifi@o2.com asking me to select a link to validate my email address. I have entered o2wifi@o2.com into 2 different email verification sites and it returns a bad or negative response.Does anyone know if it is genuine. It...
Purchased a Galaxy watch 4 classic 4G on release from O2 directly. But the plan being sold is only a data SIM to remotely connect to the phone. The watch is capable of making and receiving phone calls on its own without linking to a phone in anyway. ...
Hi. Just wondering if anyone has managed to get out of their contract for free due to a shockingly poor signal? I'm tired of the lies from o2 saying theres a mast down in my area and the engineers are dealing with it! So, the engineers have been at i...
