General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Phone due tomorrow

Phone is estimated to be delivered today, its at a local place is it definitely going to be delivered to as had a few hiccups with DHL in the past. Many thanks

Data warning

Hello, I have been given a 2GB data warning but I have 75GB of data on my contract. I'm confused why this has happened. Please can I have support. Thank you Henna

Nothing Phone (1) Camera test

A colleague from LinkedIn already has the phone, and created this camera test video.. looks pretty impressive! https://youtu.be/S2rouwuM9fA

Appalling customer service

Hi so I have been a customer for over 10 years… so old it was even called BT cellnet at that point. I have all my family accounts with O2 as well. More fool me. There is no customer service and loyalty does not get rewarded. In the last 24 hours I ha...

New sim, nothing happening.

Lost phone, requested new sim, didn't look like it was turning up, was sent out another one.The one that took 4 days to arrive turned up, placed in phone, tried going through myo2 swapmysim, sending a message to my number that i think is completely b...

Thank you to Customer Services

Dear readers I had spoken to a very nice person called Aziza on the phone yesterday regarding my call waiting function that is problematic for two months now. I have raised two complaints in the past for it, spoke to 3-4 colleagues of her over the ph...

NOTHING Phone(1) Launch

just watched the launch.. amazing phone! ..and this is an O2 exclusive phone... prices from £399 - £499 ..camera seriously good.. first major collaboration is with Tesla.. damm my Boss is gonna have to get me one now!!

Customers servies

Had some recent troubles with my phone customers' services have been brilliant

Money

I was trying to find out if anyone knows about the company WWW.go2now.co/WPVM1 ,IS A SCAM OR A LEGITIMATE COMPANY. I Keep getting a text from a mobile number about it but the phone keeps blocking it saying l have been sent a scam message.

satisfaction text from HQ today

had a feedback text today asking what I thought of 02. I was not very happy with coverage and will not be recommending the service.Funnily enough, I was outside my unit a while ago and text the wife to get her to get dinner started. My unit is 5 mile...