Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
In the last few months I've had very bad reception. At first no calls or texts were coming in. Now I can't have any phone calls without the phone dropping every 5 minutes. I can't even get to speak to O2 because of it. When I do they don't help. I sa...
Well, I have a strange problem this morning, which has been reported to o2 but thought I would share it hear, one of my Pay Monthly Numbers seems to be (via the Web My o2 ) thinking its a PAYG number .... Works fine(ish) in the App I can even top up ...
I've been on hold for 40 minutes now. Anyone else experiencing such long wait times? Update - 50 minutes now Anyone know how long you queue for Vodafone customer services on average? Update - 56 minutes. At 60 minutes the phone is going out the windo...
All, Is it just me or is O2 Customer Service extremely poor??I've had an O2 phone service for years now, and while the service is working its great.However, when you need something done/changed and you need to engage Customer Services, then you had b...
@O2Lisa Hi,it looks like you have helped lots of people with porting problems. I ported my number over from ee last week and I cannot receive any text message or send any texts or receive any calls other than from the o2 network. I have spoken to lot...
Just 7 miles away from 'high-tech' Cambridge and the signal is so poor that I usually have to go outside the house to have a conversation. Yesterday, I sent a text message to my wife at 14.04hrs, she received it at 09.19 this morning! What am I payin...
Does anyone recommend this watch
I received a SCAM call from “o2 headquarters” with an amazing offer of 40% off. Number 020 8610 9057. He sent through the One Time Passcode to my phone and then asked me to handover. Bear in mind he had confirmed no other details of mine. I work in C...
Dear all, i hope some one can help me in this difficult time.I am opening this topic due to a default of 84 pounds payment showing on my O2 account on my credit file. This default is incorrect as the account was fully closed and completely cleared ov...
I never been so upset how staff treat me at the O2 storeHer name was Grace I asked her about a Sony 1v she told me if I want MasterCard I will have to have contract I said ok she said would you like to go sit down and talk about it I said ok so she l...
