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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 43047 Views
  • 213 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 35016 Views
  • 45 replies
  • 6 kudos

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 43047 Views
  • 213 replies
  • 0 kudos

High monthly cost

I am having nightmare experience with my Crown Communications O2 mobile contract that should have ended 21st October 2024. October 2021 I was phoned by Crown Communications and convinced to have a O2 mobile contract with them.I have paperwork for the...

elwoodc by Level 1: Joiner
  • 817 Views
  • 20 replies
  • 0 kudos

O2 Migration Service Issues

Hi, I normally wouldn’t post online, but O2 has pushed me to the edge, and I don’t know what to do anymore. It has been three weeks, and my permanent number is still not ported; the migration is still processing. Since October 28th, I have contacted ...

Cherie01 by Level 1: Joiner
  • 184 Views
  • 3 replies
  • 0 kudos

DAIsy AI Granny

This actually looks quite cool, by VMo2 and hope it is deployed into Live, but do we really want o2 to be intercepting calls https://news.virginmediao2.co.uk/o2-unveils-daisy-the-ai-granny-wasting-scammers-time/

madasaf1sh by Level 78: King of Kings
  • 487 Views
  • 5 replies
  • 0 kudos

USwitch Upgrade.

Well I've managed to do it again, Upgrading through USwitch towards the end of March and bypassing the annual price rise.This is year three now. This year there were a number of questions about affordability which I don't remember from last time, so ...

Enlli by Level 69: Guiding Light
  • 3917 Views
  • 17 replies
  • 3 kudos

Price rises 😡😡😡

Just received another email from O2 informing me that they are changing my account or tariff or something, and a reminder that as of April 25 my tariff will be going up AGAIN by another £1.80 a month. What started off as a good tariff price a couple ...

O2 have lost my number.

So 5 weeks ago I purchased a new iPhone + watch outright directly through Apple. the first eSIM for my iPhone went through fine, to my watch it did not. o2 on the phone didn’t know anything about their own error codes completely untrained on the situ...

Contract Prices.

Hi All, I have just got a email from 02 & if I'm right can I end my contract now ? Please have a read of the email & let me know if I'm right. We're writing to tell you about some changes that'll affect elements of the services you receive from us, s...