Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Iam on a sim contract and never overspent.ive had texts and emails from o2 saying I'm overspent by £150 I've not made any international calls or premium numbers no one else has used my phone so I'm extremely upset as I can't find out whats happened t...
First I knew about any of this was two weeks ago when I receive a "final reminder" with the threat of court action and debt collection, for a fee that has not been paid totalling £6.I immediately called customer support, although very polite they wer...
I have switched over from EE trying to get a stronger signal and internet speeds. When the O2 SIM arrived, I check the phone's strength meter, saw 3-4 bars, and was very happy. Now that I have used it for a few days, and without being connected to th...
I just received a phone call on my mobile from a person saying that they were from 02 and that my contract was coming to an end shortly (Well it ends in December),But if i don't recognise the number i don't trust the caller,i wonder if anyone knows i...
Please help me, 48 hours ago I posted that o2 has erroneously billed me for o2Roaming, my mother had a stroke in the Caribbean and I came out here (from London) to care for her. I had not requested the o2Roaming Service but nonetheless I have been bi...
I see EE is giving away beta codes, was wondering if O2 would be doing something similar
I would like to have a phone conversation with someone about my mobile
O2 are moving to Google's RCS next Tuesday (10th October)5 days downtime though on RCS is a long time for it to be down, and I can see lots of issues on re-connection
Just received scam call from 033301116648 trying to offer me a better deal. They send two message that appear to come from O2, second one has a five digit code which the caller was asking me to tell him. Did not give and got my step daughter to waste...
