Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
I paid my phone bill on 29th April - the amount has been taken from my bank and is showing on my statement. However, 02 are saying my bill is outstanding and when I go to click on the outstanding balance it says it is ‘processing payment’ it’s been 4...
When i used O2 Priority when I click on 'Get Tickets' and go through to Ticketmaster, it just says the O2 Pre-Sale is 'Happening Now' with no obvious place for me to click to buy tickets. I'm signed in to Priority and Ticketmaster on my PC. This didn...
I can not receive or make calls. Inbound or outbound. I try and speak to a stupid chat bot and they tell me to call 4445. I can not call or if it does work I get cut off. I test the postcode checker for signal and all is fine. I complete a new iPhone...
O2 Scam Help | Meet dAIsy, The Scam-Fighting AI Bot Bottom of this page tries to make 7726 easy to remember by saying it spells SCAM, but it doesn't. It originally stood for SPAM (which it does spell).
I urgently need help regarding getting a specific telephone number - This is time sensitive and has the potential for a huge financial impact to myself - The number in question is not currently in use and the information i have points to the range ho...
As the post count has dropped, I thought I'd drop this in here today.I have a Sim Only contract. I also pay for a sim only for my grandson. When I took out his, I asked if he could have control of his My O2. As he was at ours, they had a word with hi...
Hi ive been asked by Airtime to forward these bills in PDF form as my discount has not come off. I don’t know how to do this and would appreciate any help Thank you
So according to the Article they spend a million a day on customer servicesIf they are spending £1 million a day they have been robbedhttps://www.msn.com/en-gb/money/other/virgin-media-o2-spends-1m-on-customer-support-every-day-and-promises-to-not-pu...
Recently upgraded 2 iPhones and both contracts in final few months of 3 year contract. App stated upgrade today with zero to pay on old phones. Also, I got offered Apple AirPods for £1 with a voucher after 30 days. Now found out I’m still being charg...
Is anyone else getting constant pop ups on the forum, such as this No matter which browser or OS i use they pop up every few minutes... How can I kill the damn things...
