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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 46367 Views
  • 213 replies
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 37348 Views
  • 45 replies
  • 6 kudos

4 weekly

I get paid 4 weekly, and i know there's A lot of people out there that does aswell. So why wont O2 let us pay every 4 weeks? I'd much prefer that and I could set up a direct debit aswell. It would take the stress out off it. I wouldn't have to worry ...

Anonymous by Not applicable
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  • 26 replies
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Shocking Credit Referrals Department

My first post on this community as an existing customer and just wanted to share how absolutely shocking the Credit Referrals team and general customer services are. So I applied for an additional line back in January which got declined and was told ...

Query

please please please help. We were customers of o2 for over 15 years. Ee left in december to move to vodafone. We are ready to move and the mortgage us accepted until our mortgage advisor saod We have an outstanding query with o2. Iy has altered my c...

Lacra1 by Level 1: Joiner
  • 383 Views
  • 1 replies
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o2 5G speeds vs Spusu

So whilst sat charging Jolteon aka the Polestar 2 at the Porsche Centre in Sheffield, I thought I would do a comparison between o2 and Spusu who are an MVNO running on EE.. The speeds from o2 and Spusu Shocked me in a good way o2 topped out at 269Mbp...

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madasaf1sh by Level 78: King of Kings
  • 3496 Views
  • 12 replies
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Service by customer care team

Diabolical customer care team:I am just flabbergasted to find out O2's approach towards their paid customers. I have been going through 3-6 hours a day with O2 customer care team from Philippine last 3 days to process my upgrade since 27th March 2024...

SC-9 by Level 1: Joiner
  • 1584 Views
  • 5 replies
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How to Stop Apps From Leaking Your Data

There have been numerous posts recently about spam, data security and similar topics. This article gives some general information as to how to make your handset more secure :- How to Stop Apps From Leaking Your Data (howtogeek.com)https://www.howtoge...

Oxonian by Level 38: Lively
  • 418 Views
  • 0 replies
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Spam calls

My wife is getting many similar spam calls with a dodgy 901 text call back message if she doesn’t answer. She is getting several per day, she blocks the numbers but they keep coming all fro different numbers! How can we stop this?