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Voicemail hidden options

Oxygen87
Level 13: Prompter
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Anyone know why options 5 and 6 are hidden away from the main menu in voicemail?

They still work but they aren't given to you as options by the recorded voice anymore.

So strange!
Current devices: Apple iPhone 15 Pro Max, Apple iPad Pro 11” and Apple Watch Series 9 (all with O2)
Message 1 of 5
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MI5
Level 94: Supreme
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I've only ever known 4, what are 5 and 6 ?
https://community.o2.co.uk/t5/How-to-Guides/All-you-need-to-know-about-O2-Voicemail-901/ba-p/547712
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
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Oxygen87
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5) O2 message recording menu and 6) O2 distribution lists settings menu
Current devices: Apple iPhone 15 Pro Max, Apple iPad Pro 11” and Apple Watch Series 9 (all with O2)
Message 3 of 5
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MI5
Level 94: Supreme
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Both new to me (unsurprising as I have VM off anyway) but I guess O2 don't want customers using those features anymore.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 5
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Oxygen87
Level 13: Prompter
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I was previously a BT Cellnet / O2 customer from the 90s through to around 2011 and remember the features being in the main menu back then. I find the message recording feature useful for work so I'll be using it now I've found it again until it stops working! 😛
Current devices: Apple iPhone 15 Pro Max, Apple iPad Pro 11” and Apple Watch Series 9 (all with O2)
Message 5 of 5
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