04-03-2024 18:02 - edited 04-03-2024 18:02
04-03-2024 18:02 - edited 04-03-2024 18:02
I left O2 quite a while ago, and since then, I have received email correspondence regarding price increases. It's perplexing to me as I no longer have any active services with O2, and I thought I had successfully terminated my account.
I've double-checked my account status and made sure that I'm not mistakenly still subscribed to any O2 services. Despite this, the email about the price hike arrives in my inbox, causing both confusion and frustration.
I am curious if anyone else has encountered a similar situation with O2 or another service provider. If so, how did you go about resolving the issue? Are there specific steps I should take to ensure that I am removed from any mailing lists or databases that might still be triggering these emails?
TIA
on 04-03-2024 18:08
on 04-03-2024 18:08
@PalsyP If you no longer have any services from O2 and have double checked, just ignore the email. If it's a genuine mail from O2 there's probably an unsubscribe link at the bottom of the mail. Mouse over it to make sure it's genuinely going back to O2, unsubscribe and you're done with it.
on 04-03-2024 18:20
on 04-03-2024 18:20