Solved: UK Mail how reliable are they?

Anonymous · ‎26-09-2016

I ordered a phone yesterday morning, I wasn't expecting much to happen on a Sunday to be honest but my item was collected yesterday by UK Mail. I then received a text message saying my phone would be delivered today, I wasn't expecting it today, when I look at tracking however it just says collected yesterday and nothing else.

What's the chances of it coming today? The SMS says yes, the tracking says no and the Mrs will be pretty pi$$ed if I make her wait about today for a phone that doesn't come

Cleoriff · ‎26-09-2016

Hi @Anonymous You can track your order via My O2 http://www.o2.co.uk/myo2

More info here http://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

Veritas Numquam Perit

Cleoriff · ‎26-09-2016

Hi @Anonymous You can track your order via My O2 http://www.o2.co.uk/myo2

More info here http://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

Veritas Numquam Perit

MI5 · ‎26-09-2016

UK Mail will text you on the morning of your delivery.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎26-09-2016

They may have collected it from the network yesterday or their main depot before delivery to their nearest one to you

StuartR · ‎27-09-2016

My iPhone 7 was delivered yesterday ordered the phone on Friday, UKMail sent a text on the day of delivery with a 1 hour window when it will arrive, which It did no complaints here with UKMail but then again I know the driver

As the people above say you can also track via MyO2 http://www.o2.co.uk/myo2