cancel
Showing results for 
Search instead for 
Did you mean: 

Transfer ownership of o2 PAYG phone ?

Anonymous
Not applicable

 

Hi, I am using an iphone 5, I bought it from a friend of a friend of a friend... it was on o2 PAYG (and only a few months old), and I cannot contact the original owner.

 

I asked to have o2 to help me (mediate), get the phone ownership transferred into my name, but they said they cannot !

 

Surely they must be able to help, as it apparently was an o2 phone and I do need to have ownership in my name, otherwise insurance will say the phone is not in my name and the registered owner could bar the phone anytime !

 

Has anyone been (or is in, but hadn't thought about this !), in the same situation and sorted ownership out ?

Message 1 of 6
3,375 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Anonymous
Not applicable
The original owner has to contact 02 to do this.

Apple wouldn't entertain even looking at this.

Did you get the receipt for the iPhone 5 from the original owner.
Message 3 of 6
3,360 Views
5 REPLIES 5

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

Have you tried to set up a new Apple ID in iTunes?

 

If you can't it may still be registered to a previous owner and there won't be much you can do.

 

O2 can't help with tracing a previous owner.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 2 of 6
3,372 Views

Anonymous
Not applicable
The original owner has to contact 02 to do this.

Apple wouldn't entertain even looking at this.

Did you get the receipt for the iPhone 5 from the original owner.
Message 3 of 6
3,361 Views

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

Due to the sale trail this could even be a stolen phone.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 4 of 6
3,341 Views

Anonymous
Not applicable
Yes, I have set up an Apple ID.

Scribbled receipt, but not original owner.

Used phone for +2months so don't expect it to be stolen…

It is apparently an O2 PAYG phone, and O2 chat said if I phone then they will sort it out…

It may be all fine… I just wanted to "transfer ownership to me".

Thanks for everyone's responses
I was hoping O2 would help though…
Message 5 of 6
3,331 Views

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

If you have been using it you shouldn't have a problem.

 

The only issue is whether an insurance company would pay out without the original receipt.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 6 of 6
3,320 Views