Premium and info services-charged £11.25!!! How do I stop them

[Anonymous]

I have just checked my account as my bill was higher than normal and found out that there have been 3 text messages from 87066. I did text chat on line and all she said was to ring 03330030581 to call customer services as its a 3rd part company called IMI she said to text STOP to 87066 to get them to stop.

Will this stop it? I have googled the number and lots of people have said its a scam as we havent signed up for this. O2 chat help wasnt not helpful, I asked if they could block it they said just to call that number.

Any help would be great. Thanks Liz

[Curr946]

O2 should be able to stop these for you, under new legislation. As for how this happened etc, you will need to contact the company in question.

[jonsie]

Call the number at þhe foot of the page here :

http://www.phonepayplus.org.uk/about-us/number-checker/check-a-number-results

PhonePayPlus are the regulatory body for premium text services. Follow their advice.

[Anonymous]

I asked them to do this but they said they cant. 

[Anonymous]

When I click on the link theres no number on there to contact??

[jonsie]

O2 won't stop the service. Unfortunately it's your responsibility.  Number to call

[Anonymous]

Oh ok thank will do that 

[MI5]

There is a good help link here from one of our members, Adam http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Are-you-fed-up-with-spam-calls-and-texts-Follow-...

[jonsie]

They will stop the premium texts on your instruction to them. Hopefully you may get a refund. Good luck.

[jonsie]

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@Curr946 wrote:
O2 should be able to stop these for you, under new legislation. As for how this happened etc, you will need to contact the company in question.

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Can you provide a link to this new legislation? I'm 100% sure o2 cannot get these premium texts stopped.