PAC Generator

Anonymous · ‎19-07-2016

Just tried to get my PAC code to switch mobile providers. I tried the online chat and all seemed good.
Was told they could get it for me and was asked why I am switching following my answer was informed that they couldn't get the PAC code and had to ring customer support.

So I persevered however on the phone I was told the service o2 use to generate PAC code was down. Does this happen often?
I was told to ring the following day but was hoping to get it today should I try again this afternoon as I have no idea how long these things take to fix.
Thanks

MI5 · ‎19-07-2016

You are best to call CS anyway.
You should get the code immediately.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎19-07-2016

We are customers here, so we wouldn't know how long it might take. Call CS again later. Worth a try. Don't use Live Chat.

I DO NOT WORK FOR O2

Anonymous · ‎19-07-2016

Yeah I just wondered if anyone had experienced it and therefore had a rough guess how long

Anonymous · ‎19-07-2016

Thanks for the replys

Bambino · ‎19-07-2016

There's a first time for everything @Anonymous Hope you can get your PAC soon.

I DO NOT WORK FOR O2

Martin-O2 · ‎19-07-2016

Please keep us updated on your PAC situation @Anonymous and welcome to the forums!

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Anonymous · ‎19-07-2016

Will do thanks