on 27-10-2017 13:45
I think reference to TuGo on O2 Network coverage checker page needs to be expunged...
on 27-10-2017 13:48
on 27-10-2017 13:49
Quite ridiculous in all honesty. Probably got rid of the IT team too....
on 27-10-2017 13:55
on 27-10-2017 13:55
Thanks for raising this @pgn. I'll pass this along to the web team to ensure that the TU Go reference is removed once the app is closed.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
on 27-10-2017 17:13
on 27-10-2017 17:13
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 27-10-2017 19:01
on 27-10-2017 19:01
I agree, if people can't now register it needs removing straight away.
on 30-10-2017 10:25
on 30-10-2017 10:25
Thanks for the input on this guys, it's very useful. I'll passed this along to the web team!
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
on 30-10-2017 10:56
on 30-10-2017 10:56
Also @Martin-O2 as @Fellwalker pointed out HERE there is still a dedicated website promoting Tu https://tu.com/en/
Veritas Numquam Perit
on 30-10-2017 12:04
on 30-10-2017 12:04
@Cleoriff wrote:Also @Martin-O2 as @Fellwalker pointed out HERE there is still a dedicated website promoting Tu https://tu.com/en/
... and what about people taking out a contract because of this. I find it misleading bordering on unethical maybe illegal.
on 31-10-2017 12:19
on 31-10-2017 12:19
Thanks @Cleoriff, I'll make sure that reaches the web team
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?