O2 recycle code 150extra invalid code

Billsey83 · ‎23-02-2021

I have the order and have been using the phone s21 ultra 5g for last week, have tried to use the code to trade in my s10plus however it just shows as invalid code . Can you please help !?

MI5 · ‎23-02-2021

@Billsey83

Are you entering your full order number starting with "ms-" ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Billsey83 · ‎23-02-2021

I have two different order codes one starts with an A1 and the other with a UK

MI5 · ‎23-02-2021

@Billsey83

You need to use your order number which starts with ms-

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Billsey83 · ‎23-02-2021

Can you send me one as I have just checked the order page and it is defo a number that starts with A1-

MI5 · ‎23-02-2021

@Billsey83

I can't, sorry. I'm just a customer like yourself.

You'll need to call customer service.
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I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.