Solved: O2 logging out

gemz4the1 · ‎02-10-2014

Is it just me or does O2 log you out when you go from the O2 Community to My O2 and vice versa?

It happens on my computer (IE) and my iPad. I tend to only use the O2 Community on my iPhone and the My O2 app instead of the website.

Cleoriff · ‎02-10-2014

@gemz4the1 wrote:
Is it just me or does O2 log you out when you go from the O2 Community to My O2 and vice versa?

It happens on my computer (IE) and my iPad. I tend to only use the O2 Community on my iPhone and the My O2 app instead of the website.

No it doesnt log you out of the community but it does require you to log in to My O2 as an extra security measure

Veritas Numquam Perit

Anonymous · ‎02-10-2014

Hi

It's not happening with mine Gemma.

It's actually improved since Toby increased the log in time.

Cleoriff · ‎02-10-2014

@gemz4the1 wrote:
Is it just me or does O2 log you out when you go from the O2 Community to My O2 and vice versa?

It happens on my computer (IE) and my iPad. I tend to only use the O2 Community on my iPhone and the My O2 app instead of the website.

No it doesnt log you out of the community but it does require you to log in to My O2 as an extra security measure

Veritas Numquam Perit

MI5 · ‎02-10-2014

As cleo says, the forum keeps you logged in but if you want to go to My O2, you have to log in again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

viridis · ‎02-10-2014

That's the way it works for me, from my o2 to community is fine, from community to My O2 requires the extra log in.
I wouldn't want it any other way lol

MI5 · ‎02-10-2014

@viridis wrote:
I wouldn't want it any other way lol

Same - It works really well the way it is.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

gemz4the1 · ‎03-10-2014

Oh I didn't know that - thanks