O2 Payment update text phishing scam

Blank88 · ‎21-07-2020

Hi everyone,

I was caught out by this scam earlier today and had entered my email address and password on the link provided before I cottoned on as to what it was. I only entered these details, no bank account details.

I feel a right pillock.

I've changed by password and have contacted O2 about it but I'm asking to see if there is any other action I need to take right now.

I'm freaking out a bit.

Thanks

Bambino · ‎21-07-2020

@Blank88 Take a look at these links:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/

I DO NOT WORK FOR O2

MI5 · ‎21-07-2020

@Blank88

Changing your O2 password will be sufficient to protect your O2 account but if you use the same login details elsewhere, change those too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎28-07-2020

Hey there @Blank88 , just came across your topic here. Sorry to hear you came across this phishing scam too. Lots of those going around unfortunately. Hope you managed to check out all the information posted above (cheers guys @MI5 , @Bambino ). Additionally I'll link to our community guide topic around smishing and phishing in case helpful to you or anyone else viewing this topic later on.