O2 BIG BUNDLE!!!!!!!!!!!!

Anonymous · ‎21-10-2015

When my phone broke i was chargered for a big bundle sim as well as the new phone which i was really annoyed about in the first place because we have 5 contracts with O2 why are you tknig more money from us, then when we have tried to use this new sim which says its a big bundle 10 SIM which i was already charged for, that it has no credit, we where going to use this sim for my brother whilst he is on a accomodation school trip./!!!!!!!!!!!!!!!!!!!11

WHY ISNT IT WORKING? I HAVE BEEN CHARGED FOR IT AND IT DOESNT WORK!

MI5 · ‎21-10-2015

The credit is exchanged for allowances so you should have calls texts and data for your tenner.
If not call 4445 to speak to cs and find out why.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎21-10-2015

@Anonymous Just for your information you aren't speaking to customer services here. This is a community forum and we are all customers like yourself. We have no access to your account. As advised please ring 4445 and ask them....

Veritas Numquam Perit