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No internet

Garrfy
Level 1: Joiner
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Hi all

 

Yesterday I lost all internet access on my old S9, I'm using it as a hotspot with a Giffgaff SIM. So I took that SIM out and put it in my S20 which is unlocked. Still no internet access. Took my 02 SIM placed it in S9 but no internet, so put 02 SIM back in my S20 and now I have no internet at all on that SIM, it was working perfectly before I used it in the S9. All the access settings look to be correct and I can make/receive calls/texts. So 2 different SIM cards with the same issues.

 

Anybody any idea why this has happened? 

TIA

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MI5
Level 94: Supreme
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@Garrfy 

Sounds like a local mast issue.

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

https://www.o2.co.uk/apps/my-network

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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