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Impossible leaving this mobile, PAC code requested 4 times, not arrived!

Noeffinwayrurea
Level 1: Joiner
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I want to leave 02 virgin. I have spent 2 hours trying to log into my account, multiple 'password not correct , silly verify with bicycles and traffic lights,  3 resets, 4 PAC requests, I am stuck. What next, I will chuck the phone out of a travelling car cos I'm sick of it and 02 virgin 

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MI5
Level 94: Supreme
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@Noeffinwayrurea 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to get your PAC [June 2021 Update] 

Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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