How long does it take to switch number from business to consumer

[7Jan7]

My phone has been emergency numbers only for 2 days, how long does switching from business to consumer take?

[Bambino]

@7Jan7 The length of time for migrations and ports seems to have gotten longer of late. We are all customers, so we can't give you a reason why. Best to contact O2: How to find help & contact O2: A Guide - O2 Community

[pgn]

For info, as you follow @Bambino's advice, @7Jan7 - the last few paras of this guide explain how the Porting process *should* work: Guide: How to get your PAC [June 2021 Update] 

[7Jan7]

Thank you, the answer is simple once it's been explained properly which it wasn't in the 02 shop.

The temporary number (SIM) used for the migration from Business to consumer which we were told to put into an old phone, becomes the good SIM, and should have been put into the good phone from the outset, and the number I was keeping would have migrated (did eventually) to that sim.

Anyway thanks to 02 customer services all is now well. Cheers.