Solved: Free Gift

Anonymous · ‎05-12-2016

Upgraded and got the free gift leaflet. I have my code scratched of leaflet and phones imei no.

But website the leaflet says to go to o2.uk/offers does not exist , help please any ideas.

Karl

gmarkj · ‎05-12-2016

Try this one:

https://www.o2-gifts.co.uk/?utm_source=Direct

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

gmarkj · ‎05-12-2016

Try this one:

https://www.o2-gifts.co.uk/?utm_source=Direct

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Anonymous · ‎05-12-2016

Thats why these forums are amazing, thank you, sorted.

the leaflet must be printed wrong.

Cleoriff · ‎05-12-2016

It certainly does need sorting ...as you are one of many people who have come here with exactly the same issue @Anonymous

Veritas Numquam Perit

Anonymous · ‎05-12-2016

Yes, not great. Most people would not think to ask on here, so they would be stuck for ages calling o2. Just wait for my imei to be registered to claim.

Cleoriff · ‎05-12-2016

Best of luck @Anonymous. I will mention our head of community @Toby to see if he can talk to the team supplying info re these gifts. ... Best of luck with yours and welcome to the forum

Veritas Numquam Perit

Toby · ‎05-12-2016

@Cleoriff wrote:

Best of luck @Anonymous. I will mention our head of community @Toby to see if he can talk to the team supplying info re these gifts. ... Best of luck with yours and welcome to the forum

Hi guys,

We reported this to the team in the last related thread and it'll be updated asap

Welcome to the community @Anonymous!

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MI5 · ‎05-12-2016

I guess there's quite a few incorrect leaflets still in the system......
I guess a memo could go out to all stores though so they could update customers at POS....?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.