Fraudulent activity on your account

[Rickster]

My account must have been hacked. I'm getting letters about accounts I do not have.

[pgn]

You need to call O2 to report any suspected Fraud on your account, @Rickster - assuming you have checked your MyO2 account and see something not quite right.

Numbers here, and go straight for the Fraud option to get through to a person.  Best time to call is around 08:15 UK morning time: Guide: Coronavirus Community Help and Support 

Good luck!

[Bambino]

@Rickster To add to the good advice from @pgn, here are some links for you:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/

https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages