Hello all. I thought id better warn you of this one so you dont end up being duped by these ####! I took out a 2 year contract with CPW on O2. I was contacted 2 days later on my home phone by a company called E BELL UK LTD.They claimed they were a part of Geek squad (CPW insurance company) and offered me insurance for my phone for 18 months, with the option of upgrading my phone after 18 months for 2 instalments of £52.50. The guy on the phone a Mr Mike Davies knew what phone i had, how long my contract was for,how much it cost,part of my card number and my home phone number and address! It seemed very genuine so i gratefully accepted the offer and told him i would pay the full amount now on a different card (credit card). He then passed me on to a manager who then confirmed everything i had been through.
30 days later (sunday)and i drop my phone down the bog so out comes my policy documents and i was covered for water damage but the company was closed on sundays so i googled the name E BELL UK LTD and found a post that mentioned them in a insurance scam here on O2 forums. I phoned carphonewarehouse and O2 and neither had heard of this company! Monday comes and i phone E BELL and ask them some questions like why were they unheard of and how did they get my details and I WANT MY MONEY BACK. The guy on the phone lost it and said how dare i say his company was fake blah blah. I said refund me and he said it would be back in my account in 5 working days.
5 days later not in my account so i ring the prick again and he says they had trouble refunding on my card so he would send a cheque out, and he did, and it is post stamped from wales yet the company is in Doncaster! I will attempt cashin the cheque and have informed trading standards,my credit card company and have made a complaint to CPW due to this company getting hold of all my details i will keep you all posted on this matter. ####
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