Bill PDF file size increase

RazziB16 · ‎01-01-2024

Ever since joining O2 the bill PDF files have been around 35Kb each month.

I just downloaded this month's bill today - it has increased in size by nearly 60 times, it is now 2Mb!

Why the sudden increase - it is totally unnecessary and wasteful of space.

Enlli · ‎01-01-2024

None of use here, as customers, will have any idea.

O2's systems are a law, onto themselves.

Maybe to do with the new billing system

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Oxonian · ‎01-01-2024

Something @Enlli to do with the graphics and their resolution maybe ?

MI5 · ‎01-01-2024

A waste of what space exactly considering it's a digital file?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Oxonian · ‎01-01-2024

@MI5

Hard drive space maybe ? Cannot see it could be anything else.

Bambino · ‎01-01-2024

2MB? Seriously?

I DO NOT WORK FOR O2

Oxonian · ‎01-01-2024

What else could it be @Bambino ?

Bambino · ‎01-01-2024

Haven't a clue, @Oxonian, and wondering why anyone would think it's an issue.

I DO NOT WORK FOR O2

Enlli · ‎01-01-2024

@Bambino 2.14 MB for my January Bill

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Bambino · ‎01-01-2024

Heavens to Murgatroyd, @Enlli! How will you cope?

I DO NOT WORK FOR O2