Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6540 Views
  • 2 replies
  • 1 kudos

Resolved! Relocating to USA - advice needed

Hi, I am relocating to the US but with frequent trips back to the UK. I need advice about the best phone set-up going forward. My goal is to mainly use some US network, but still keep my UK number. Details: a) I have an iPhone SE, I think I unlocked ...

Humpty by Level 1: Joiner
  • 6210 Views
  • 19 replies
  • 0 kudos

Resolved! Bill

i dont understand my billing, i have a contract with Ariel direct but O2 still bill me?I wish i could talk to someone who would explain?

O2 cyber security expert Q&A

Hi guys, Something a little different today, that I thought you might find interesting! I spotted on the Business blog that ahead of attending InfoSec 2019 (Europe’s top cyber security event), Jay McDonald from O2's cyber security team answered some ...

EmilieT by Former Staff
  • 1677 Views
  • 3 replies
  • 2 kudos

Business Mobile Broadband

I am interested in purchasing business mobile broadband but notice that only contact option is via phone. Any other way of purchasing? Also, what ID documents are required to setup the mobile broadband?

Resolved! Another Superb Business CS Advisor

I spoke to Marcus in Business Customer Services as I was thinking of increasing my mobile broadband which had been 20gb for quite some time. I explained I was thinking of a 10gb increase depending on cost. Marcus put me on hold to check what offers w...

Glory1 by Level 43: Bright Spark
  • 9840 Views
  • 8 replies
  • 5 kudos

phonemast not working

Can anyone tell me when my local phonemast will be working as my business is not able to take card payments due to the mast not working all weekend

data in new york

Hello, We have had constant problems with roaming in New York using Hawaui dongles/MIFIs; the connection it finds seems to be always very poor (2G). When our staff go abroad, issue them with a dongle or MIFI unit, but they can't remain connected due ...

SbP by Level 1: Joiner
  • 1400 Views
  • 2 replies
  • 0 kudos

What kind of office space do you prefer?

Hey guys, Cubicles, open plan, hot desking, private offices, home office, no office at all ... there are a lot of different office setups possible, and environments to work in. I imagine that more often than not, the job requirements, title, as well ...

Screenshot 2019-05-22 at 10.09.02.png
EmilieT by Former Staff
  • 4502 Views
  • 22 replies
  • 0 kudos

SPEND CAPS ON BUSINESS PHONES

Been with O2 for around 20 years, for the first time had a member of staff using massess of data and ignoring the messages. Result - huge bills for the company. Naturally i look for a solution to prevent this in the future and i find spend caps, only...

20years by Level 1: Joiner
  • 2857 Views
  • 7 replies
  • 0 kudos