Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6448 Views
  • 2 replies
  • 1 kudos

Iphone - No Service, SIM not provisioned

Hi, hope somebody can help. I smashed my Android work phone so popped my SIM into an old unlocked iPhone 7 but I'm seeing No Service and SIM Not Provisioned in the network settings. I've tried the usual fixes; iOS update, reset network settings, togg...

JHB70 by Level 1: Joiner
  • 1395 Views
  • 5 replies
  • 0 kudos

When is my O2 contract expiring?

I would like to know where on the business website, I can find details of when my contract ends. I can’t seem to find it anywhere on my bill or on the website. Please help

Akhtar by Level 1: Joiner
  • 518 Views
  • 1 replies
  • 0 kudos

60 minute call

One of my consultants has found that their phone cuts off at exactlly 60 minutes. Is there a linti on these?

Martyn22 by Level 1: Joiner
  • 618 Views
  • 1 replies
  • 0 kudos

Now feeling the need to leave

Hi all. Im about to blow a fuse here. Ive been trying for days to solve a problem (my mobile wont do wifi calling - just stopped last week). I work for the NHS and Im now working from home. I need wifi calling as the coverage at home is so poor. I ha...

Jon4 by Level 1: Joiner
  • 1019 Views
  • 5 replies
  • 0 kudos

O2

I have been a o2 customer for years now, my daughter got to the age where I thought she should have her own phone. I went into a store asked for a sim only contact as I was on lunch break for work and was kind of in the rush, I told the guy the guy i...

William1 by Level 1: Joiner
  • 4223 Views
  • 8 replies
  • 0 kudos

WiFi calling on P20 Pro

I see WiFi calling is supported on the P20 Pro according to the list of devices (https://www.o2.co.uk/business/support/network-support/wifi-and-4g-calling) and it has been rolled out for the P20 Pro ( https://community.o2.co.uk/t5/Android/Wifi-Callin...

Dodgy phone call

I have received several calls from a number in Angola OVER THE LAst couple of hours.I noticed I'd missed a call and absent mindly phoned it back without checking where it was from. no reply, so checked it out saw it was Angola and deleted it since th...

My line is down

Good afternoon, I hope my email finds you well. I am unable to use my mobile phone. I am currently in Italy and my line is not working. I tried to contact your customer service but a voice says I am not allowed to make that phone call. I would like t...

London745 by Level 1: Joiner
  • 752 Views
  • 3 replies
  • 0 kudos