Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6210 Views
  • 2 replies
  • 1 kudos

My o2 app isn’t working

Hi, every time I try to log on to my o2 app it comes up “Oops my o2 doesn’t seem to be available to you” I just want to add more internet to my tariff but no human will answer the phones. Very frustrating!

Vi-28 by Level 1: Joiner
  • 594 Views
  • 1 replies
  • 0 kudos

Rip off, fraud, scam, swindle on O2 ... sad really!

I've just discovered that 02 has taken roughly an extra £50 this month from my business account. An unknown number has suddenly appeared on my account statement and I am unable to contact a human being to explain the situation or find out how I am be...

cyrilt by Level 1: Joiner
  • 2046 Views
  • 4 replies
  • 0 kudos

Telserve

we were contacted by this company at our renewal and they said the worked with 02they offered to significantly reduce our costs when we got the paperwork it was clear that wasnt the case so we tried to cancel itdespite this they refused to accept the...

cabot by Level 1: Joiner
  • 17453 Views
  • 14 replies
  • 1 kudos

my bill

i have multipul charges of 40p each month when i made no calls-what is this?

sgm by Level 1: Joiner
  • 1965 Views
  • 10 replies
  • 0 kudos

My Bill

My bill for May for number [removed personal information] contains an item "UK VAT exempt calls" for the sum of £30 - can you explain this unusually high cost please. A/C#[removed personal information].

JSL by Level 1: Joiner
  • 1191 Views
  • 5 replies
  • 0 kudos

Bill payment failure scam

Just in case anyone else receives one, I just had a scam text, purporting to be from O2: O2: We were unable to process your latest bill. In order to avoid fees, please update your payment information via: Don't know if they deliberately designed it ...

kev160967 by Level 1: Joiner
  • 1149 Views
  • 4 replies
  • 0 kudos