Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
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  • 2 replies
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Resolved! SIM SWAP ISSUES

Hi I am helping my elderly neighbour to swap his number over from Virgin to O2. I told him it was really simple and would help him - famous last words! We followed instructions but his number still not swapped over. I really need to speak or chat to ...

Resolved! Keep my old number

Good evening;Last week I called talk talk to have other offer for sim card than they branched me with o2 staff and I take new sim card than I received it last Saturday when I activate this sim card I found it with other number and my old sim card whi...

123 by Level 1: Joiner
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iWatch on a business account

I have a new iphone on an O2 business account. Just been told I can't add an iwatch to the account. When is O2 going to make this available - the other networks in the Uk offer this?

Brits want to keep working from home

Hey guys, I hope you are all well. I think it is fair to say that the corona virus has changed the way we worka lot these days. By now most of us have set up a home office and there is no sign of going back into to our real offices any time soon. How...

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LukasB by Former Staff
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broadband speeds

My broadband speeds keep dropping. We expect 30+ mbs but sometimes it drops right down to 2mbs. O2 say there is no problem with the line. We have a new router and we have done a factory reset subsequently but it keeps dropping out. The router is wire...

None1 by Level 1: Joiner
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Visual voicemail bombarding texts

I am being bombarded with texts from O2 saying"Sorry, your number doesn't support Visual Voicemail, so we can't set it up yet. Please go to www.o2.co.uk/help and search on voicemail for help."It started with a single text on my android pixel 2 and no...

Rebsmith by Level 1: Joiner
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why is it so hard to communicate with o2

I want to add a user, change bank mandate details, and get a copy of a bill.It just seems impossible to get any informationThere are plenty of weblinks back and forth but no real solutions

Dessy by Level 1: Joiner
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2 separate accounts

Can anyone tell me whether I can have a personal account and a business account please? I am opening my own business in the new year and want a separate business number. Thanks in advance

Beccy by Level 1: Joiner
  • 869 Views
  • 3 replies
  • 0 kudos