Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6638 Views
  • 2 replies
  • 1 kudos

Resolved! Esim for Apple Watch S6

Hi all,I recently purchased an Apple Watch Series 6 Cellular version from Apple. I currently have a business account with O2 since 2018 i think. When I try to connect my O2 account i get a mesage from the O2 website where it tries to join, the messag...

Orbit by Level 1: Joiner
  • 1139 Views
  • 2 replies
  • 0 kudos

Resolved! Turning off voicemail on Samsung J4+ without the sim card

Can i turn off voicemail, if i don't have the sim on Samsung J4+You can't use 1760 because no sim & if you put another sim in, it turns off voicemail to that sim.I have a company work mobile that the employee has put his own personal voicemail messag...

jon2t by Level 1: Joiner
  • 1059 Views
  • 3 replies
  • 0 kudos

Text message failure after SIM swap

Good morning - my father was sent a replacement SIM for his Nokia 6131, the old sim was working fine but O2 advised it would stop functioning on April 1st.I helped him do the Sim swap and all seemed fine but he his now unable to send text messages..H...

GDavies by Level 1: Joiner
  • 2072 Views
  • 6 replies
  • 0 kudos

Resolved! Text Messages

Hi there,I am unable to send text messages from my phone. I am a business customer and they not working since I have received my new device (Iphnone X).Thanks for any helpful advice.

Anonymous by Not applicable
  • 7258 Views
  • 23 replies
  • 1 kudos

Resolved! Wi-fi calling just can’t get it back on after upgrade

Hi,Changed the tariff last week on my biz contract and since then Wi-fi calling just won’t turn on in phone settings. It directs me to the website then says contact o2 business account manager etc which I’ve done 3 times now and they say it’s activat...

crizdee by Level 1: Joiner
  • 3032 Views
  • 12 replies
  • 0 kudos

Picture messaging

When I try to send picture through text messages I just get a link to o2 alert. How can I change this

Bdon by Level 1: Joiner
  • 586 Views
  • 1 replies
  • 0 kudos

Resolved! Unwanted visual voicemail messages

I get several messages a day saying your phone does not support visual voicemail. I have a google Pixel 3. Very annoying!

GregC by Level 1: Joiner
  • 2448 Views
  • 8 replies
  • 0 kudos

Paypal hacked via mobile phone provider

I got an email from Experian today saying my email address & password has been sold online, I logged in and it said low risk you dont need to do anythingA few hours laterI get a text from O2 saying my sim swap is now completeDidn't order a sim swap.....