Business Customers
Ask the community about the O2 Business service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6349 Views
  • 2 replies
  • 1 kudos

Resolved! O2 Billing

Good Morning, Account Number [personal details removed]. Darren Harrold sent me an O2 link to access the account. I set this up. but put my personal mobile number in to get the passcodes for the account. I am not with O2 and do not have a company pho...

Lynne30 by Level 1: Joiner
  • 404 Views
  • 1 replies
  • 0 kudos

Resolved! Call divert - help

I have most my phone, and called O2 this morning to ask them to divert calls for my personal phone. True to form, they've messed it up and now I have no divert in place and the line is dead (this number is not available). Is there any way I can set u...

Resolved! Upgrade

Am I due an upgrade on [personal details]  

Olivia777 by Level 1: Joiner
  • 502 Views
  • 1 replies
  • 0 kudos

Resolved! Travelling to USA on O2 Business

Hi Got an O2 Business account, going to the USA this week for 3 weeks and wondered whether the RoW pass is my best option, seems like the allowances a pretty poor. Any better alternatives? TIA!

NWEric by Level 1: Joiner
  • 1002 Views
  • 1 replies
  • 0 kudos

IMEI Number Blocked

So for over a week now I don't have a mobile phone, I have a wifi phone The Sunday after the coronation my phone stopped working, I went into an O2 shop and they said the SIM was dusty so the changed it. Made no diffreence On Wed I went into another ...

Davidbb144 by Level 1: Joiner
  • 3119 Views
  • 13 replies
  • 0 kudos

Resolved! Overcharged on current bill

Phone number [personal details removed] My current bill has got a charge of 7.50 which relates to Rest of World 24 hours I have never requested nor used this service. Please let me know what calls I have made I am out of the country. Please reply asa...

GFerrao by Level 1: Joiner
  • 642 Views
  • 2 replies
  • 0 kudos

Resolved! Free samsung earbuds pro 2 has anyone recieved text yet?

Hello there i got a new contract phone s23 and in the deal was the free pair of samsung pro earbuds 2, which i am meant to recieve a text after 30 days however it's been 31 days now, not to sound impatient but has anybody receieved their code yet as ...

Josho91 by Level 1: Joiner
  • 2276 Views
  • 4 replies
  • 0 kudos

Resolved! Aerial Direct Termination Fee

Dear O2 community, I am looking for some advice on terminating my Aerial Direct contract. I have been a loyal customer to both O2 and Aerial Direct with a relatively expensive sim-only contract, one that I have had for many years. I am moving abroad ...

Wendela by Level 1: Joiner
  • 2068 Views
  • 3 replies
  • 0 kudos

Resolved! McAfee Multi Access

Hi. At my recent review and contract renewal it was agreed McAfee Multi Access was not required but I continue to be charged for it.

BCS by Level 1: Joiner
  • 550 Views
  • 1 replies
  • 0 kudos