Business Customers
Ask the community about the O2 Business service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6289 Views
  • 2 replies
  • 1 kudos

02 NOT REPLYING TO HELP REQUEST

I have been trying since 28 September to get 02 to sort out problem with i phone 5SE, now they won't even reply, CEO is ignoring signed for recorded delivery letters, problem is phone cannot send text messages, nor receive MMS from android phones. Ju...

bashthedog by Level 1: Joiner
  • 2790 Views
  • 17 replies
  • 0 kudos

Resolved! disconnected when i don't owe any money

these gormless accountants at o2 have disconnected my phones , even though they are in funds currently , with next due payment at 31.12.2023. My account is currently in credit, as i forward paid 89 pounds when only owing 85.24. surely O2 is capable o...

Resolved! Travel bolt on

I would like to add a travel bolt on as I’m travelling to South Africa for 10 days from 9th Dec - 19th Dec

Anonymous by Not applicable
  • 984 Views
  • 4 replies
  • 0 kudos

Resolved! No monthly bill for my device plan

Hi, I have bought a new iPhone 15 pro max for my business and will be putting the bills through my business as expenses for the taxman.I get an airtime bill every month but i don't get a bill, receipt or invoice for the money that is taken from my bu...

Repair

I spoke to someone on Monday and was told I would get a replacement in 24 hour. Not heard anything and there's nothing on my account to verify our conversation

NoMan by Level 1: Joiner
  • 454 Views
  • 2 replies
  • 0 kudos

lost device

iPhone 13 pro supplied by you was stolen on Wed 29th and reported to you and a bar applied.I need proof of ownership and the bar applied for insurance purposes.

VAT Breakdown

How do I get VAT Breakdown on my phone bill?I am a small business and need this to complete my VAT Return

GlynM by Level 1: Joiner
  • 623 Views
  • 4 replies
  • 0 kudos

Resolved! change of address

I need to advise of a change of address for Equity Estates Limited

Alastair1 by Level 1: Joiner
  • 533 Views
  • 2 replies
  • 0 kudos