Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6210 Views
  • 2 replies
  • 1 kudos

Cannot log in

The mobile number linked to our account, needed for login and text verification, isn't coming through to any of us and we cannot find the phone number. We therefore need to change the login access method, please would you help?

AFCCAPT by Level 1: Joiner
  • 353 Views
  • 2 replies
  • 0 kudos

Resolved! McAfee

Is it possible to remove McAfee from my phones/account and all associated charges?

AL64 by Level 1: Joiner
  • 315 Views
  • 1 replies
  • 0 kudos

O2 Telecommunications Transmitter Fan Noise

Hi, I'm not sure if this is an appropriate place to ask this question but I have been unable to find contact details for O2's infrastructure/business services. Attached to the back of the Bow Wharf PureGym building is a large electrical unit (it look...

j23 by Level 1: Joiner
  • 659 Views
  • 4 replies
  • 0 kudos

Transfer Account Personal to Business

Hi, How long does it take after I received an email from Business O2 team to let me know my number has been completed ? I spoke to different advisors and first one said 24 hours the other one said 48 hours. I am really dissapointed and desperate to g...

Gregory83 by Level 1: Joiner
  • 568 Views
  • 3 replies
  • 0 kudos

Resolved! New phone

Hello, can I speak to the business team please

430117 by Level 1: Joiner
  • 344 Views
  • 1 replies
  • 0 kudos

GPRS calls massive charge

We have an O2 business account with two contracts, each offering a 20GB data allowance. Today, upon reviewing our bill we were shocked to discover recurring charges for GPRS calls amounting to a total of £829.00. It's particularly surprising because ...

Kam020986 by Level 1: Joiner
  • 2833 Views
  • 8 replies
  • 1 kudos

Resolved! Contract with Aerial Direct

I discovered today that my business contract is with Aerial Direct and not O2 as I had previously believed. After reading a few threads about them I'm now aware of their reputation but am a bit concerned. My contract is up in a few months and I'm a b...