CT179QY

[Michelle253130]

I'm cut off and can't call out can you help

[MI5]

@Michelle253130 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) 

Guide: Is the network down for me or everyone? 

https://www.o2.co.uk/apps/my-network

CT179QY

Looks like a nearby phone mast isn’t working as it should, sorry.

Our engineers will be on the case already, and your service might come and go until we fix it.

Updated 17:06 (refreshed hourly). Recent faults might not show yet.

https://status.o2.co.uk/

[Bambino]

@Michelle253130 If you need to speak to O2 Business customer support, download Skype: 

Guide: A Guide to Skype 

You can call free on +44800 977 7337

[MI5]

Save your effort @Michelle253130 

No one can tell you any more than you can see from the status page.

Just register there for updates.