frozen or died

Anonymous · ‎03-08-2017

was playing a game on my iphone 5s and locked the screen to do something and know it wont turn on even tho there was 50% battery left ???

adamtemp64 · ‎03-08-2017

Try a restart https://support.apple.com/en-gb/ht201559

If that fails

Try this https://support.apple.com/en-gb/HT201412

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
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MI5 · ‎03-08-2017

Connect it it a pc running iTunes.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎03-08-2017

Reboot the phone

Marjo · ‎07-08-2017

Hey @Anonymous how's your phone doing at the moment - did you manage to get it to work??

O2

frozen or died

Order query

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Transfer sim to new phone

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