Solved: enquiry

Anonymous · ‎28-04-2017

hello.

im new to o2 i orderd pay monthly sim only what i recived work good registered online and download app from app store using iphone 6s plus the only thing it show me my bill . on both online and app minustes .. sorry theres been problam try agian later .. data same . text same only show bill ..

online & app same dont show any allowance . unstalled app . installed agian restart mobile same.

do i miss somthing . any help appreciated

thanks

MI5 · ‎28-04-2017

Give customer service a call to reset the account details for you http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎28-04-2017

Give customer service a call to reset the account details for you http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎04-05-2017

Hey @Anonymous how are you getting on? Did Customer Services manage to help you with the app?

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