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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9603 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383246 Views
  • 4 replies
  • 0 kudos

Resolved! New IPhone contract

New IPhone contract isn't working... It keeps saying NO SERVICE when trying to use mobile data. It works a little on the WiFi at home. I've taken this phone to the shop many times now and I've only had the contract about 1 week. Any advice would he g...

DJP1 by Level 1: Joiner
  • 650 Views
  • 1 replies
  • 0 kudos

Resolved! Last line no longer available

I’m getting an error message when I make a call:-Last line no longer available do you want to call using remaining lineI have just updated my number in settings >phoneNot sure if this has got anything to do with this new error message. Any advice

Gill2311 by Level 1: Joiner
  • 3869 Views
  • 7 replies
  • 0 kudos

Resolved! Hi I’m waiting the iPhone I ordered

Hi I’m waiting the iPhone 13 pro and still not came. So please tell me when is going to come? Because the payment is gone come in 21 but no my iPhone. So please tell me when I’m gonna get my iPhone. Thank you!

Resolved! Can't pay O2 iPad bill, it tries to send text but I can't receive it

Hey all, I have an iPad Pro 12.9" and I usually sign into O2 to pay the bill. This time, it asks me to input a code and states it's sent a message to the SIM's phone number that is associated with the iPad. I obviously cannot receive texts on the iPa...

Resolved! Broken phone

Hi I have got my phone stuck inside a recliner sofa and can't get it out so would it be possible to speak to someone about an early upgrade?

Megan300 by Level 1: Joiner
  • 667 Views
  • 1 replies
  • 0 kudos

Resolved! iTunes charge

I got charge for iTunes purchased that didn’t order can someone help plz

Coconut by Level 1: Joiner
  • 766 Views
  • 1 replies
  • 0 kudos

New phone

I’ve just gotten a new phone and the sim doesn’t seem to connect as no number shows up and neither does any signal

Leah9 by Level 1: Joiner
  • 826 Views
  • 3 replies
  • 0 kudos

Resolved! Battery change

Hi According to Apple diagnostics my battery has exceeded its expected life span. Apple tell me that a battery change should be cover by O2 under consumer law. Can you tell me how to proceed. Thank you

AR27 by Level 1: Joiner
  • 973 Views
  • 3 replies
  • 0 kudos

Resolved! Accidental damage

Hi, I have just broken the screen on my phone - I pay accidental damage cover monthly and was wondering what this means / how I go about getting it repaired? Thanks

Alice33 by Level 1: Joiner
  • 793 Views
  • 1 replies
  • 0 kudos