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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9323 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382750 Views
  • 4 replies
  • 0 kudos

Resolved! Order didn t arrived yet

i pay extra so the order to come until 12 and is almost 2 hours late and still didn t show up

kenede by Level 1: Joiner
  • 750 Views
  • 3 replies
  • 0 kudos

Resolved! Apple Watch mobile data setup is failing.

I'm trying to set up mobile data on an Apple Watch Series 6 using an iPhone 12 Pro, and it's failing every time I hit the O2 log in screen during the setup process in the Watch app on the phone. The error I'm getting every time once I enter my user n...

Resolved! New i12, no SIM?

Hi all. My new i12 came today with no SIM. Is that right?

Fithawk1 by Level 1: Joiner
  • 649 Views
  • 3 replies
  • 0 kudos

Resolved! Apple Watch

Hi I can’t find my Apple Watch on my phone bill 

Emmax by Level 1: Joiner
  • 550 Views
  • 2 replies
  • 0 kudos

Software issues

My phone is stuck on a reboot loop and wont work every 3 to 5 seconds it boots up the apple logo and switches of and repeats this process each time

ZerOIQ by Level 1: Joiner
  • 567 Views
  • 1 replies
  • 0 kudos

Resolved! Euorpe date

Hello, i have my uk sim card activated in London and i moved to Paris while it is still working, on 1st of Sep the date stopped and i charged it wil 10£ to use it in Paris but it did not work. I need a help in the packages that works in Europe.

Anoudgh by Level 1: Joiner
  • 662 Views
  • 2 replies
  • 0 kudos

Resolved! IPhone 12 plus

Is the iPhone 12 plus no longer about now that they have the 13 out now 

Pipstop78 by Level 11: Motivator
  • 771 Views
  • 3 replies
  • 0 kudos

Resolved! Can’t set up new iPhone as don’t know email login

So I have had an iPhone 8 for years I have been having trouble with it for ages and it broke yesterday, I can’t access the phone at all as it won’t turn on but I brought a new phone. The new phone won’t let me transfer my data as the email used for m...

SV13 by Level 1: Joiner
  • 618 Views
  • 1 replies
  • 0 kudos

Problems sending SMS to some contacts

Hi,I've just moved to O2 from VF and am having problems sending Texts to people who are not using iPhones. Any thoughts on what I should check?ThanksOwen..

Owen_K by Level 1: Joiner
  • 682 Views
  • 2 replies
  • 0 kudos

Resolved! Sim card

I got a new phone in february which was the iphone 13 pro max and i got it with 30BG of data, but now the 30BG of data is put down under my sisters name and not mine when it should be. Is there way of fixing this?