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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9256 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382691 Views
  • 4 replies
  • 0 kudos

Resolved! Missing device

So, today was to be a exciting day for me as I was meant to receive my new device Iphone 14 pro. After my wait I finally received the parcel but unfortunately NO PHONE IN BOX!!! the seal had been broken on box and I opened it to find just a charger w...

Isi by Level 1: Joiner
  • 2360 Views
  • 8 replies
  • 0 kudos

Resolved! Return phone

Can I return my new phone, I thought I had I had ordered the 14 pro max and not the plus

Kev10 by Level 1: Joiner
  • 544 Views
  • 1 replies
  • 0 kudos

Resolved! Order not yet received

I ordered an item from O2 last week monday that I have not received till date but on my O2 account its shows that the order has been delivered ?I also got a call and text message about my purchase, I don't understand what's going on?

KATN by Level 1: Joiner
  • 765 Views
  • 3 replies
  • 0 kudos

Slowest download speed known to man

HiI bought an iPhone SE 2020 for my boy’s 11th birthday - his first phone. Yesterday it took 4 hours to download WhatsApp. Today it’s been 6 hours so far to download Clash of Clans … we’re not quite half way through! Google responses are slow approx ...

HisMum by Level 1: Joiner
  • 743 Views
  • 3 replies
  • 0 kudos

Weird APN problem, old international settings keep coming back

This is on behalf of my Mum, who is slowly going mad with this. Sequence of events is as follows... 2011 Mum (who was living in Italy at the time) wins an iPhone 4S in a competion2011 Mum goes to vodafone.it who give her a contract sim, this works fi...

Anonymous by Not applicable
  • 5407 Views
  • 18 replies
  • 0 kudos

Resolved! iMessage won't activate. Tried (almost) everything.

Hi,I've switched to o2 from EE, had my number ported over to a physical o2 sim. All seemed to go smoothly until I realised that iMessage wasn't activating. I could send and receive SMS messages fine, along with making/receiving calls and using data. ...

Waldough by Level 2: Apprentice
  • 1892 Views
  • 4 replies
  • 0 kudos

Resolved! Corrupted sim card

Hi there o2 community i have a problem regarding a number that will not connect to my phone and keeps going straight to voice mail i ported my number over last week and since then my wife can not call me with a normal phone call,messages face time vi...

Resolved! Exchange my iPad

I have a iPad mini but after 1 month I've changed my mind and want to know if I can just exchange it?!

Manay by Level 1: Joiner
  • 1230 Views
  • 2 replies
  • 0 kudos

Resolved! iPhone pro max order

helloI upgraded to the iPhone pro max in the 16th November still waiting for stock to arrive! Anyone know when they are expecting delivery?

Amanda_VE by Level 1: Joiner
  • 819 Views
  • 2 replies
  • 0 kudos

Resolved! iMessage & Facetime not activating after transfer

Hi, recently transferred my number from EE to O2 (esim). Ever since the port completed I have been unable to activate iMessage or Facetime. I have a physical sim in my phone for my work number and this is active on both. I have contacted Apple who af...