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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9305 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382708 Views
  • 4 replies
  • 0 kudos

Resolved! Lost second phone

Hi, I had an iPhone (not my main phone) which I seem to have lost while moving house. It is not showing up in Find My. I am keen to get the IMEI blocked in case someone has nicked it or if it’s found maybe it’s more likely to be returned if blocked. ...

delivewoo by Level 1: Joiner
  • 788 Views
  • 1 replies
  • 0 kudos

Resolved! Handset delivered to wrong address

Hi! I upgraded last week to an iphone 14plus. While on the phone to O2, I told them where to deliver it, along with a new wireless charger. the charger was delivered to my new home address on 21st February, and the phone was delivered on the same day...

IrinaT by Level 1: Joiner
  • 794 Views
  • 1 replies
  • 0 kudos

Apple Watch 8 upgrade no cellular connection.

I've went through the usual process to transfer the eSIM from the old watch 6 to the new series 8 and have received notification that it was activated but it constantly shows no connection.There are no error messaages and CS just sent me to a generic...

aldaweb by Level 26: Upbeat
  • 2492 Views
  • 8 replies
  • 0 kudos

Resolved! Apple Watch SE

I have an Apple Watch se but I want my wife to use it but it’s associated to my phone number can I change the phone number it works with?

apple watch setup

Hi can anyone help? I moved from Tesco mobile last week and want to start data plan for my apple watch, but keep getting error code 106. Anyone else have this issue?

CTheFish by Level 1: Joiner
  • 1403 Views
  • 8 replies
  • 0 kudos

Resolved! Addres incorrect

I ordered the phone. They are sending another address i can't get from this adress i have to pick up from my work address. What can i do

Dilshod by Level 1: Joiner
  • 529 Views
  • 1 replies
  • 0 kudos

Resolved! I want to keep my previous number

I have got new o2 sim but how can I use the previous phone number 

Seema1 by Level 1: Joiner
  • 717 Views
  • 2 replies
  • 0 kudos

iMessage activation error

Hope somebody can help. I’ve recently moved from 3 to O2 and I’ve ported my number over as well on my new iPhone. iMessaging and FaceTime are stating activation is unsuccessful. Can anyone help???

DJD by Level 1: Joiner
  • 687 Views
  • 1 replies
  • 0 kudos

Apple Watch Error Code 106

Hi all Purchased a SS Apple Watch Series 8 online through o2 last Thursday and when I try to activate mobile data on it, it says to contact My O2 and quotes reference 106. I have contacted O2, and they've reset the e-sim which did not work. I am now ...

Resolved! New phone set up

I recieved a new phone Iphone 14 pro max. I inserted a 5 G sim and my daughter set it up for me. My 4G sim is in my old phone. My new phone has all my data on it but is not recieving texts etc, it is all still going to my old phone, what do I do?

louise272 by Level 1: Joiner
  • 1878 Views
  • 2 replies
  • 0 kudos