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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 8396 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 368859 Views
  • 4 replies
  • 0 kudos

Resolved! Apple Watch Cellular Data Problem

Hi All, First post here out of desperation!! Short story; I had an Apple Watch Series 5 working perfectly with o2 cellular activated. I have just upgraded to a Series 8. I have unpaired the Series 5, removed the data plan and setup the new watch. Whe...

Resolved! Can I put two different cellular apple watches on my Apple Watch O2 plan?

Don't ask me why (!) but I have two cellular apple watches - one I bought through O2 and another I bought privately The O2 apple watch is connected to my O2 phone contract through their Apple Watch Sync service - I think I'm paying £7 extra for cellu...

Ceej1979 by Level 1: Joiner
  • 1620 Views
  • 4 replies
  • 0 kudos

Resolved! New Device

I picked up my new phone yesterday in Preston. The lad who served us was great. For that I thank him. Anyways, got home, sorted everything out in preperation to set up my phone. Is there any reason why I have been given a lovely box with my phone and...

itzray4 by Level 1: Joiner
  • 902 Views
  • 3 replies
  • 0 kudos

Resolved! Missing device

So, today was to be a exciting day for me as I was meant to receive my new device Iphone 14 pro. After my wait I finally received the parcel but unfortunately NO PHONE IN BOX!!! the seal had been broken on box and I opened it to find just a charger w...

Isi by Level 1: Joiner
  • 2243 Views
  • 8 replies
  • 0 kudos

Resolved! Return phone

Can I return my new phone, I thought I had I had ordered the 14 pro max and not the plus

Kev10 by Level 1: Joiner
  • 515 Views
  • 1 replies
  • 0 kudos

Resolved! Order not yet received

I ordered an item from O2 last week monday that I have not received till date but on my O2 account its shows that the order has been delivered ?I also got a call and text message about my purchase, I don't understand what's going on?

KATN by Level 1: Joiner
  • 723 Views
  • 3 replies
  • 0 kudos

Slowest download speed known to man

HiI bought an iPhone SE 2020 for my boy’s 11th birthday - his first phone. Yesterday it took 4 hours to download WhatsApp. Today it’s been 6 hours so far to download Clash of Clans … we’re not quite half way through! Google responses are slow approx ...

HisMum by Level 1: Joiner
  • 702 Views
  • 3 replies
  • 0 kudos

Weird APN problem, old international settings keep coming back

This is on behalf of my Mum, who is slowly going mad with this. Sequence of events is as follows... 2011 Mum (who was living in Italy at the time) wins an iPhone 4S in a competion2011 Mum goes to vodafone.it who give her a contract sim, this works fi...

Anonymous by Not applicable
  • 5274 Views
  • 18 replies
  • 0 kudos

Resolved! iMessage won't activate. Tried (almost) everything.

Hi,I've switched to o2 from EE, had my number ported over to a physical o2 sim. All seemed to go smoothly until I realised that iMessage wasn't activating. I could send and receive SMS messages fine, along with making/receiving calls and using data. ...

Waldough by Level 2: Apprentice
  • 1819 Views
  • 4 replies
  • 0 kudos