Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...
Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...
Hi All I bought 2nd gen Apple Airpods from 02Shop in April this year and I've found that one pod is faulty and won't keep charge. I appreciate I am outside of the initial 14 and 30 day periods. What steps should I take to use any automatic warranty w...
I’ve just upgraded my iPhone and I’m giving my old iPhone to a friend and I’m trying to set it up for him. 02 have text him a code to his old iPhone but that phone doesn’t work. Is there another way? I’m a technical dummy so please respond in Janet &...
I broke my phone last week and came on here and clicked speak to online advisor but nothing happened so I opened a complaint (not heard anything). Come on again today and the option to speak to advisor isnt there anymore. Can't call as I don't have a...
Good morning everyone Yet another Error 106 topic.Called support, they couldn’t do anything, but sent me to the O2 store. At the store problem wasn’t fixed as well. However, consultant told me the he couldn’t see any active plan fot my account within...
I'm getting the common problem when trying to setup data on my apple watch : Oops, something went wrong. Try again and if the problem continues call 202 for free from your 02 mobile, quoting reference code 106 Can somebody please assist? I have done ...
Need to pay my bill for 6 month payment plan tried to do it through app but not working
How do I remove cellular from my Apple Watch? It is really not worth me paying for it as it is always on wifi. I can't find how to cancel it off my bill. Thanks for your help
can I still regain info on lost phone before zapping
How can you get hold of customer service advisor? Have spent most of today between meetings in a hold queue on the phone and my iPad has been continually checking to see if a virtual assistant is available, but the virtual assistant never comes. I we...
My phone is broken. The back is smashed and the volume button doesn’t work. Slowly and slowly it’s start to not work. I’m not receiving calls properly either. I still have to years left if my contract so what should I do?
